A) Platform Functionality
To provide motion analysis, assessments, progress tracking, session history, rehabilitation features, and voluntary community or leaderboard participation.
Notice of Privacy Practices – AgainAbility
Effective Date:
THIS NOTICE DESCRIBES HOW HEALTH-RELATED INFORMATION YOU PROVIDE THROUGH AGAINABILITY MAY BE USED AND DISCLOSED, AND HOW YOU CAN ACCESS THAT INFORMATION.
Important: AgainAbility is a digital rehabilitation support platform operated by EpicWide. AgainAbility is not a medical provider, is not a HIPAA-covered entity, and does not provide medical diagnosis or treatment.
1. About This Notice
This Notice explains how AgainAbility may use and disclose health-related information that you provide or generate through platform features, including motion-tracking sessions, rehabilitation metrics, uploaded materials, and user communications.
2. Health-Related Information We Process
- Motion-session recordings, including video or images
- AI-generated movement scores and functional metrics
- Self-reported rehabilitation and recovery information
- Exercise, assessment, diary, and progress-tracking data
- Messages shared with caregivers, clinicians, or other users when enabled
We do not use facial recognition or biometric identity matching. Motion-tracking information is processed to analyze movement and calculate performance-related metrics.
3. How We Use Health-Related Information
B) Operations and Security
To maintain the platform, improve reliability, prevent fraud or misuse, troubleshoot technical problems, protect users, and meet compliance obligations.
C) Aggregated or De-Identified Analytics
We may use aggregated or de-identified information for research, statistical analysis, product development, and service improvement.
D) Legal Compliance
We may process or disclose information when required by applicable law, regulation, court order, or another valid legal request.
4. Sharing of Health-Related Information
We do not sell health-related information. We may share limited information only in the circumstances described below:
- With service providers that support hosting, storage, analytics, communications, security, or data processing
- With caregivers or clinicians when you explicitly authorize or initiate the sharing
- With other users when you voluntarily use public or community features
- When required by applicable law or a valid legal process
- When reasonably necessary to protect users, the platform, or the rights and safety of others
5. Your Rights and Choices
- Request access to health-related information associated with your account
- Request correction of inaccurate or incomplete information
- Request deletion, subject to legal, security, and operational limitations
- Withdraw previously granted sharing permissions
- Stop using optional health-data features
- Delete uploaded videos, images, or other content when the applicable feature allows it
6. Questions and Complaints
If you have a question about this Notice or believe that your privacy rights may have been violated, please contact us. We will review your request and respond in good faith, subject to applicable law.
7. Changes to This Notice
We may update this Notice periodically to reflect changes in our services, technology, practices, or legal obligations. The revised version will be posted on this page with an updated effective date.
Related Policies
Please also review our Privacy Policy and Consumer Health Data Privacy Notice.
Use of the platform is also governed by our Terms of Use.